A proactive and empathic individual that has grown an interest in communication. I have several years of experience as a customer support specialist providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Committed to maintaining professional relationships to increase profitability and drive business results.
As a support officer for the past years, I have grown to love my job because of the constant human interaction and the satisfaction that comes from helping someone solve a problem.
I am open to learning more, as we can't learn it all with human relations due to cultural, religious and ethnic diversity in the world at large, I learn on the Job, and I can say I have a growth mindset. I have taken training such as communication management with Great Learning, and virtual assistant with the African Leadership International(ALX) which have helped improve my productivity and my experience in interacting with clients and managing a virtual team which has proven to be beneficial for the customer support roles with organisations.